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‎05-18-2020 09:18 PM

HP Recommended
Product: HP ENVY m6 Notebook
Operating System: Microsoft Windows 10 (64-bit)

I have a HP ENVY m6 Notebook and wondering what the capacity of ram is for this laptop. It currently has 6 gb of ddr3l sdram according to the specs. Want to upgrade due to slow operation.

3 REPLIES 3

‎05-29-2020 04:45 PM

HP Recommended

@zaynesdaddy

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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‎05-29-2020 06:07 PM

HP Recommended

TOU83UA#ABA IS THE P/N NUMBER ON THE BOTTOM OF THE LAPTOP.

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‎06-03-2020 08:17 PM

HP Recommended

@zaynesdaddy

Thank you for posting back, 

 

After reading your post, I did go through the Product specifications of your product and found that you have  6GB DDR3L SDRAM (2 DIMM) drive installed on the PC.

And, your computer supports 16 GB max memory. Click here:  tohttp://h10032.www1.hp.com/ctg/Manual/c04691689 know more about storage and ram (refer to 1 Product description)

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

 

ECHO_LAKE
I am an HP Employee

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