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HP Recommended
HP Envy x360 Convertible 15m-DS0011dx
Microsoft Windows 10 (64-bit)

Try to upgrade memory current memory on my laptop is 2 - 4GB Hynix 2400MHZ

Having difficulty finding same or compatible memory.  Crucial app returns "no match".

TIA for your help.

1 REPLY 1
HP Recommended

Your notebook has support for support for  a maximum of 16 GB of DDR4-2400, 1.2V system memory.

 

The HP part number for compatible 8 GB memory modules is 937236-855

reference document  is the Maintenance & Service guide (Ch 3, pg 17)

http://h10032.www1.hp.com/ctg/Manual/c06267280

 

Here is a search with a number of sources.

https://www.google.com/search?client=firefox-b-1-d&sxsrf=ALeKk02dPGZiaxugXBxjunUCUKrRF5rptQ%3A161099...

 

The best price that I found is on eBay.

https://www.ebay.com/p/15025587052



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