• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-04-2016 08:14 PM

HP Recommended
Product: HP 15 TS Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello, I would like to upgrade my memory from 4gb to 8gb. 

 

It has an  AMD A8-6410 APU with AMD Radeon R5 Graphics

 

Product Name
15-g059wm

 

System board

22CD 93.32

 

Memory
4GB DDR3L SDRAM (1 DIMM)

 

slot 1

4GB A-DATA Technology 800MHz

Is it possible? 

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-05-2016 01:20 AM

HP Recommended

Hi,

 

Yes you can as mentioned on page #2 of its Maintenance and Service Guide:

 

1 customer-accessible/upgradable memory module slot
Supports single-channel memory
DDR3L-1600-MHz Single Channel Support
DDR3L-1333-MHz Single Channel Support (DDR3-1600 downgrade to DDR3-1333)
Supports up to 8 GB of system RAM in the following configurations:
● 8192-MB total system memory (8192×1)
● 4096-MB total system memory (4096×1)
● 2048-MB total system memory (2048×1)

 

Source:  http://support.hp.com/us-en/product/HP-15-Notebook-PC-series/6875196/model/7334947/manuals

 

The guide shows you RAM specs, part number and how to replace RAM.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-05-2016 01:20 AM

HP Recommended

Hi,

 

Yes you can as mentioned on page #2 of its Maintenance and Service Guide:

 

1 customer-accessible/upgradable memory module slot
Supports single-channel memory
DDR3L-1600-MHz Single Channel Support
DDR3L-1333-MHz Single Channel Support (DDR3-1600 downgrade to DDR3-1333)
Supports up to 8 GB of system RAM in the following configurations:
● 8192-MB total system memory (8192×1)
● 4096-MB total system memory (4096×1)
● 2048-MB total system memory (2048×1)

 

Source:  http://support.hp.com/us-en/product/HP-15-Notebook-PC-series/6875196/model/7334947/manuals

 

The guide shows you RAM specs, part number and how to replace RAM.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.