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Tbase77 Student
Student
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HP Recommended

Memory

Microsoft Windows 10 (64-bit)

My laptop is a HP ProBook 430 g4 (windows 10 Pro 64 system )

I have added 32gb Of ram (2x16 kit) in Windows System it's Showing up as 32gb but 31.9 usable.

I have done The msconfig that made the ram to 31.1 usable

I have check that all my drivers and windows drives are up to date and also the bios, I have also take the memory out and tried it individual in to the 2 slots and still no luck.

I have had a diagnostic test done on my laptop that passed and had the memory tested and again passed.

i have also reinstalled widows and still not getting any luck

 

It seems like I'm not getting anywhere on this ….can some one help me please

 

 

2 REPLIES 2
Provost Provost
Provost
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Message 2 of 3
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HP Recommended

Memory

Hi:

 

What you are seeing is totally normal.

 

Some of the system memory goes to support the graphics.

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Intern
Intern
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Message 3 of 3
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Memory

you pc supports 32gb or not , if so check the ram frequency and install the correct one.

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