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MarekSloan Honor Student
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MicroSD reader doesn't work! Hp Stream 14

Hp Stream 14
Microsoft Windows 10 (64-bit)

HP Stream Notebook - 14-z000na (ENERGY STAR)

 

Hi, 

microSD reader doesn't work. I checked in Device Manager but there's no card reader, neither listed in Disk Management. It's totally not recognized.

I tried to install Realtek drivers but it doesn't change anything. 

I tried to boot a different OS (linux) from USB and I found out that the sd card reader worked!

So, I think it's not a hardware problem but I am not able to find a solution. 

 

I tried to download drivers here

 

https://support.hp.com/us-en/drivers/selfservice/HP-Stream-14-z000-Notebook-PC/7296828/model/7402358

 

and I installed again USB Hub drivers, but it's the same situation. 

 

Any ideas? 

Thank you

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Associate Professor
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MicroSD reader doesn't work! Hp Stream 14

Hi,

 

Plug in the SD card and run the hardware troubleshooter. Once this is done, restart the computer and check the status.

 

Follow these steps:
- Press the ‘Windows + W’ key on the keyboard.
- Type troubleshooting in the search box and then press enter.
- Click hardware and sound and run the Hardware and Devices Troubleshooter.
- Follow the On screen instructions. Once this is done, restart the computer and check the status.

 

 

Further, you may also look for optional updates in Windows Updates to see if there are any additional updates related to this device and install them as required.

 

Regards,

ichi

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MarekSloan Honor Student
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MicroSD reader doesn't work! Hp Stream 14

Thank you, I did it but nothing changed!

😞

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Associate Professor
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MicroSD reader doesn't work! Hp Stream 14


@MarekSloan wrote:

Thank you, I did it but nothing changed!

😞


Hi,

 

I see. How about the windows update?

 

Regards,

ichi

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


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