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Microsoft Windows 11

am facing the battery backup problem right now I have the 200W charger but the battery backup from the laptop is around just 1hr so what i should do now?

1 REPLY 1
HP Recommended

I would suggest testing the battery:

 

https://support.hp.com/si-en/document/ish_2268927-1713329-16

 

 

Post the advanced results here. The laptop seems pretty new to be having battery issues just from usage so we need to check to see that it does not have some physical problem like a bad cell. 

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