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Student
Posts: 1
Member Since: ‎07-03-2011
Message 1 of 7 (14,199 Views)

Missing Drivers on an HP Pavillion dv8000

[ Edited ]

Recently my boyfriend and I did a full wipe and reinstall on is old laptop -- removing literally everything from the hard driver and reinstalling Windows XP Home Edition as its OS (we had it on Linux for a while). However, aside from refusing to connect to the Internet, when I went to check there were a few drivers still missing once the OS was installed.

 

Ethernet Controller

Mass Storage Controller

Network Controller

PCI Device

PCI Device

SM Bus Controller

Universal Serial Bus (USB) Controller

Unknown Device

 

Here's everything on the white sticker on the bottom -- since I have no idea what you might or might not need:

Product: HP Pavillion dv8000

S/N: [Personal Information Removed]

P/N: EZ701UA#ABA

 

dv8333cl

 

 

Any help would be very much appreciated.

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Posts: 88,892
Member Since: ‎07-13-2010
Message 2 of 7 (14,192 Views)

Re: Missing Drivers on an HP Pavillion dv8000

Hi:

 

Here is the support and driver page for your notebook. You should be able to find the drivers you need there:

 

Install the chipset driver first and reboot.

 

Then install the graphics driver, reboot

 

Then install the audio driver (if you have no sound), reboot:

 

Mass storage controller is your card reader driver.

 

You are missing both your wired and wireless network card drivers

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=31842...

 

I don't see a driver for the wired network card and you have a few wireless cards to choose from, so do this and I will try and find these drivers:

 

You have to have XP SP2 or SP3 for this: Click on each missing device in the device manager. Then click on the details tab. Post the top string of characters you see. Those will ID the model devices you have installed. Then I can send you the links to the drivers.

 

Paul

Honor Student
Posts: 2
Member Since: ‎03-10-2013
Message 3 of 7 (13,208 Views)

Re: Missing Drivers on an HP Pavillion dv8000

Hi

Not sure if anyone can help but I have the same problem ... trying to recover from a full re-install of WinXP SP2 on a HP Pavilion dv8000 circa 2005. I seem to be missing drivers for modems and and cannect get it to connect to the net. If got the System Properties - Device Manager - I have a bunch of yellow question marks under "Other Devices" to include:

  • Ethernet Controller
  • HP Integrated Module
  • Mass Storage Controller
  • Network Controller
  • PCI Device
  • SM Bus Controller
  • Unknown Device
  • Video Controller (VGA Compatible).

It appears I don't have sound either ... Trying to go to the HP Support website at http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-46818-1&cc=us&dlc=en&lc=en&...

to download drivers.

I am unsure exactly which ones to download. The original "thread" indicated that if one was to post the info from the details tab of each of the list above - someone could tell me what driver to download.

True?

Obviously - I'm not an expert but sure would appreciate some help. I thought the re-install of WinXP HP would resolve these issues. (My recovery partition is empty - not sure why?).

Thanks in advance.

Kelly

 

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Posts: 88,892
Member Since: ‎07-13-2010
Message 4 of 7 (13,204 Views)

Re: Missing Drivers on an HP Pavillion dv8000

Hi, Kelly:

 

I can give you the links to some of what you need to install and then you will have to post the hardware ID's for the rest:

 

Video controller:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-37200-1&cc=us&dlc=en&lc=en&...=

 

Audio:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-46818-1&cc=us&dlc=en&lc=en&...=

 

Ethernet:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-38853-1&cc=us&dlc=en&lc=en&...=

 

Mass storage controller:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-43235-1&cc=us&dlc=en&lc=en&...=

 

HP Integrated module:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-39531-1&cc=us&dlc=en&lc=en&...=

 

You will have to post the hardware ID's for the others by clicking on the remaining devices with yellow ? marks and then click on the Details tab.

 

Please post the string of characters you see there for each device.

 

You may or will have remaining:

 

Network Controller

 

PCI Device

 

SM Bus Controller

 

Unknown Device

 

Honor Student
Posts: 2
Member Since: ‎03-10-2013
Message 5 of 7 (13,199 Views)

Re: Missing Drivers on an HP Pavillion dv8000

Hi and thanks ... BUT ... (sorry) ... the video driver you refer me to is for an ATI card and my machine - plain dv8000 has a NVIDIA Go 7600 sticker on the the front ... Should I download and install the ATI Radeon file? I appreciate the help ... I am disappointed that I can't go to "my machine" and download - even buy - the complete set of files I need .. I know its a long time ago .. but thanks for working on a Sunday.

Let me know.

(Maybe I should provide "strings" for all the items?)

Cheers

Kelly

 

Provost
Posts: 88,892
Member Since: ‎07-13-2010
Message 6 of 7 (13,190 Views)

Re: Missing Drivers on an HP Pavillion dv8000

Hi, Kelly:

 

There are many different dv8000 models. Some have ATI hardware and some have Intel hardware.

 

I was able to track down the model with the hardware you probably have.

 

Below is the link to the chipset driver you need which will install the SM Bus Controller.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-39732-1&cc=us&dlc=en&lc=en&...=

 

Below is the link to the video driver you need.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-40645-1&cc=us&dlc=en&lc=en&...=

 

I will need the hardware ID's for anything that remains with the yellow ? marks.

Student
Posts: 1
Member Since: ‎04-07-2014
Message 7 of 7 (10,151 Views)

Re: Missing Drivers on an HP Pavillion dv8000

Hey boss I have a problem with my laptop I have HP Pavilon dv8000 laptop

and my problem is I can't find a driver for my laptop only one driver this is integreted module where can I download it?

Thanx for the support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation