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Flag Post

Missing Product and Serial Number

HP Recommended
HP Pavillion 15 Gaming dk-0030nr
Microsoft Windows 10 (64-bit)

Hi everyone,

 

I recently noticed that my laptop's name, product and serial number were missing from the System Information page. I couldn't locate the same when i pressed Fn+Esc keys together. I went into the BIOS System details and the same was missing. 

 

I had my motherboard replaced back in June and the laptop is running very well. But these missing details are bothering me.

 

Could someone help me figure out what the issue might be?

 

Thanks.

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