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‎04-29-2017 03:54 PM

HP Recommended
Product: EliteBook 8560p
Operating System: Microsoft Windows 10 (64-bit)

Hello.

I have EliteBook 8560p

After Windows 10 instalation, missin some of the drivers. Can some help me?

 

Drivers ID:

 

HP hs2340 HSPA+ MobileBroadband

USB\VID_03F0&PID_3A1D&REV_0000
USB\VID_03F0&PID_3A1D

 

PCI Serial Port

PCI\VEN_8086&DEV_1C3D&SUBSYS_1618103C&REV_04
PCI\VEN_8086&DEV_1C3D&SUBSYS_1618103C
PCI\VEN_8086&DEV_1C3D&CC_070002
PCI\VEN_8086&DEV_1C3D&CC_0700

 

Unknown device

USB\VID_138A&PID_003C&REV_0086
USB\VID_138A&PID_003C

 

Unknown device

ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004

 

Thanks.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-29-2017 05:00 PM

HP Recommended

Hi:

 

Your PC is not supported by HP for W10, so you will have to use the W8.1 drivers for the devices you listed and hope they work.

 

HP hs2340 HSPA+ MobileBroadband:

 

This driver installer package contains the drivers for the Ericsson HP hs2320/hs2330/lc2000/lc2010/hs2340 Mobile Broadband modules.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66584.exe

 

PCI Serial Port:

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64098.exe

 

USB\VID_138A&PID_003C&REV_0086:

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

ACPI\VEN_HPQ&DEV_0004:

 

This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.

 

http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎04-29-2017 05:00 PM

HP Recommended

Hi:

 

Your PC is not supported by HP for W10, so you will have to use the W8.1 drivers for the devices you listed and hope they work.

 

HP hs2340 HSPA+ MobileBroadband:

 

This driver installer package contains the drivers for the Ericsson HP hs2320/hs2330/lc2000/lc2010/hs2340 Mobile Broadband modules.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66584.exe

 

PCI Serial Port:

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64098.exe

 

USB\VID_138A&PID_003C&REV_0086:

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

ACPI\VEN_HPQ&DEV_0004:

 

This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.

 

http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

Was this reply helpful? Yes No

‎05-02-2017 12:40 PM

HP Recommended

Hi.

Thank you very much!!!!!!!!!

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‎05-02-2017 01:22 PM

HP Recommended

You're very welcome.

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‎04-12-2019 03:02 AM

HP Recommended

The link for the finger print scanner is bad, please help with a valid link

 

Was this reply helpful? Yes No
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