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GregW1967
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Mistakenly removed touchpad board in envy-x360-15m-cn0011dx . Now Rt Click and Lft click don't wrk

envy-x360-15m-cn0011dx
Microsoft Windows 10 (64-bit)

Misreading the instructions, I mistakenly removed the touchpad circuit board under the battery. As soon as I realized what I had done I put it back in place under the bracket and carefully screwed it back in place.

 

But when I checked it out, the cursor moved just fine, but the right and left click areas did not.  So I pulled it back apart and carefully cleaned the flat plates on the circuit board and the underside of the touchpad itself. I also reseated the ribbon cable ZIF connector. Again with no change.

 

Looking at the manual, it looks like this is replaced as one piece, the circuit board and the touchpad plate on the keyboard together.

 

So anyone have any ideas if this can be fixed, or do I need to just order a new board assembly?

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HP Recommended

Mistakenly removed touchpad board in envy-x360-15m-cn0011dx . Now Rt Click and Lft click don't wrk

@GregW1967
Thank you for posting on the HP Support Community.

 

Let's perform system restore:
System Restore returns your computer to the files and settings from the restore point. Your personal files and documents are not affected.

Click here: https://support.hp.com/in-en/document/c03327545 and follow the steps. Using Microsoft System Restore (Windows 10, 😎

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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