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HP Recommended
HP Notebook 17-ca0016ds
Microsoft Windows 10 (64-bit)

What motherboard model goes in a HP 17-ca0016ds Notebook? My search on Virtual Agent could only find info on desktops?! Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@paXnic 

 

No, HP does not use something called model for motherboarda on notebooks. HP use System board Part numbers on newer machines. The specs of your machine is

 

     https://support.hp.com/au-en/document/c06474278

 

It has System board part #  L22720-601 which contains

 

  • Motherboard,
  • CPU which is  AMD A9-9425 Dual-Core (3.1 GHz base frequency, up to 3.7 GHz burst frequency, 1 MB cache)
  • Integrated AMD Radeon™ R5 Graphics
  • Windows 10 Home 64 license (you can't reuse old license)

All above 4 components are on one piece of hardware called System board

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@paXnic 

 

No, HP does not use something called model for motherboarda on notebooks. HP use System board Part numbers on newer machines. The specs of your machine is

 

     https://support.hp.com/au-en/document/c06474278

 

It has System board part #  L22720-601 which contains

 

  • Motherboard,
  • CPU which is  AMD A9-9425 Dual-Core (3.1 GHz base frequency, up to 3.7 GHz burst frequency, 1 MB cache)
  • Integrated AMD Radeon™ R5 Graphics
  • Windows 10 Home 64 license (you can't reuse old license)

All above 4 components are on one piece of hardware called System board

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks a Million BH!

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