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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-22-2017 01:40 PM

HP Recommended
Product: hp pavilion 20-b010 all-in-one
Operating System: Microsoft Windows 10 (64-bit)

can i change this pc motherboard since the cpu is solder down?

1 REPLY 1

‎05-23-2017 03:16 PM

HP Recommended

Hi @John190,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

I see from the post that you want to know if you can change the Motherboard on this PC. Don't worry I'll try my best to help you with this,

 

To provide you with an accurate solution, I'll need a few more details:

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

Did you check the HP article on Motherboard upgrade?

Have you looked at 3rd party/retail stores to obtain the Motherboard?

 

In the meantime, please look at the Motherboard specifications of your product to get the right part number. using this link.

 

HP does not recommend any upgrade or downgrade of any parts, however, you can change the motherboard at your own discretion. 

 

I hope this helps. Let me know if you need any further assistance. I'll be more than happy to help.

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

Jeet_Singh
I am an HP Employee

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