Motherboard issues in Ireland

[Lexigirl]

My HP laptop in 1 yr and 4 months old..I have had memory card issues and this week Motherboard issues. As of now it appears the laptop cannot be fixed.

I would like to explore if users in Ireland have had the same issue with the M. B  and to what extent.

It appears HP laptops with this issue where withdrawn from other markets but not in Ireland.

I would like to progress this issue with the authorities and The Joe Duffy show when I compile the facts and extent of the problem Thank you

[Asfiya03]

@Lexigirl,

Welcome to the HP support community.

Thank you for posting your query, I will be glad to help you.

Please help us with the Printer serial number or the product number on a private message for further assistance.

And do you any Case ID with you?

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Could you elaborate on the issue for better understanding?

Asfiya03

HP Support

[Lexigirl]

It is a laptop not a printer..as per my description 

[VikramTheGreat]

Hi @Lexigirl,

I understand that @Asfiya03 is currently unavailable, so I’m stepping in on her behalf. My name is @VikramTheGreat, and I’ll be assisting you further with your issue.

My Apologies, I would request you to please share the Laptop serial number in a Private post so I can try to check and help you better in finding all the help.

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

[Lexigirl]

I will do that but as HP are very slow coming back to me I have decided to take my issue to the relevant authorities as I have no computer for work and have currently lost two opportunities to pitch for work. I work for myself and cannot afford to waste time.