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HP Recommended
ENVY 360
Microsoft Windows 10 (64-bit)

Good afternoon, HP sell the motherboard 85DE 41.36  with an other capacity of RAM, diferent to 8G ?

2 REPLIES 2
HP Recommended

@Carlos93 

 

What is your ENVY 360  ? You have to a whole system board which contains

 

   (a) Motherboard,

   (b) CPU with integrated video,

   (c) Dedicated Video card (if applicable),

   (d) Operating system (you can't reuse old license).


All above 3 or 4 components are on one piece of hardware called System board.

 

What is your machine ? Depending on what it is, you may be able to upgrade RAM, no need to replace system board.

 

Regards.

BH
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HP Recommended

thanks Banhien, Ok

ENVY x 360  Convertible 13-ar0002la

i guess that is system boar becuse contains 

(a) Motherboard

(b) CPU with integrated video: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx

(c)  two grooves of RAM, each one to: 4GB Samsung 2400MHz 

 

in that case, the RAM is welded to mother or system boar. 

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