Showing results for 
Search instead for 
Did you mean: 
New member
2 1 0 0
Message 1 of 3
Flag Post

Motherboard upgrade

HP Recommended
ENVY 360
Microsoft Windows 10 (64-bit)

Good afternoon, HP sell the motherboard 85DE 41.36  with an other capacity of RAM, diferent to 8G ?

Level 19
Level 19
89,286 89,165 11,430 24,520
Message 2 of 3
Flag Post
HP Recommended



What is your ENVY 360  ? You have to a whole system board which contains


   (a) Motherboard,

   (b) CPU with integrated video,

   (c) Dedicated Video card (if applicable),

   (d) Operating system (you can't reuse old license).

All above 3 or 4 components are on one piece of hardware called System board.


What is your machine ? Depending on what it is, you may be able to upgrade RAM, no need to replace system board.



**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

thanks Banhien, Ok

ENVY x 360  Convertible 13-ar0002la

i guess that is system boar becuse contains 

(a) Motherboard

(b) CPU with integrated video: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx

(c)  two grooves of RAM, each one to: 4GB Samsung 2400MHz 


in that case, the RAM is welded to mother or system boar. 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation