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Top Student
Posts: 6
Member Since: ‎01-24-2017
Message 1 of 2 (72 Views)

My 4 months old laptop is too loud from day one I bought it

Product Name: HP Notebook - 15-ay168sa
Operating System: Microsoft Windows 10 (64-bit)

I really need help with my 4 moths old laptop which has a very loud sound that it really bothers me. The fan is too loud as if I am running a very heavy software awhile I am just using MS office! It is like this since day one I bought it. I have updated the BIOS and even disabled the option that make the fan run all the time but in vain. Any suggestion?

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Regents Professor
Posts: 4,058
Member Since: ‎04-09-2015
Message 2 of 2 (45 Views)

Re: My 4 months old laptop is too loud from day one I bought it

Hello @Alan983,

 

Welcome to FORUM !!

 

I would have immediately contacted HP first as its under warranty and sent it in for the complete diagnosis and serviced by an authorized HP Certified Engineer

 

Because this could be a hardware issue  and lets not take any risk.

 

Contact HP

 

Verify the warranty status here:

 http://support.hp.com/us-en/checkwarranty   

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

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Thank You,

GBL84

I am not an HP Employee 

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