@jinri
I reviewed your post and I understand that you are facing issues with the battery on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you update the BIOS from the below link and check if it helps.
https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108921.exe
Your notebook configuration and power settings can impact your battery performance. This includes settings such as:
-
- Display brightness
- Backlit keyboard
- Display resolution
- Windows Power Plan
- Processor speed
- Type of storage, such as a peripheral storage
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee