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jinri
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Message 1 of 2
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My Battery lasted only for an hour and I just bought it recently

HP Recommended
HP PAVILION GAMING 15-EC0103AX
Microsoft Windows 10 (32-bit)

What should I do

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@jinri

 

I reviewed your post and I understand that you are facing issues with the battery on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108921.exe

 

Your notebook configuration and power settings can impact your battery performance. This includes settings such as:

    • Display brightness
    • Backlit keyboard
    • Display resolution
    • Windows Power Plan
    • Processor speed
    • Type of storage, such as a peripheral storage

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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