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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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hi
i bought a new battery and whenever i charge it, it only shows 99% (plugged in) and it stuck. when i run a test on my laptop the log showed me this
primary full charge false. and also, when i charge it the wear level drop 6%, unplugged it back to 1%?
this never happened with the old battery.
test log
unplugged
plugged in
is it okay?
will it affect my gaming performance while plugged in?
is there any solution to this?
-thank you
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Hello @dafarpr
Sorry to hear that you are having problems ... I would like to help you.
| Please < calibrate > your battery ... |
(1) Open windows <device manager> and uninstall "Microsoft ACPI-Compliant Control Method Battery"
- Right click on "Microsoft ACPI-Compliant Control Method Battery"
- Click "Uninstall device"
- Confirm your choice if you see a popup notification
(2) Shutdown notebook
(3) Disconnect charger
(4) Press and hold <power> button for 30 seconds
(5) Connect charger and wait until battery is fully charged ( check LED indicator )
(6) Start notebook and log in to windows and wait a few minutes
(7) Reboot notebook
(8) Please report your results
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