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mxz9
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My HP Envy doesn't charge with a USB-C cable

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HP ENVY Laptop 13-ah0xxx
Microsoft Windows 10 (64-bit)

Hi,
I think that the model i have can charge via USB-C, but i tried and it is not working.
Version 10.0.19042 Build 19042
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz, 1992 Mhz, 4 Core(s), 8 Logical Processor(s)
Next to the type-C port i see that charging symbol but i tried with my Huawei phone charger and didn't work.

Do you have any solution to the problem?

Thank you in advance




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banhien
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@mxz9 

 

What is your HP ENVY Laptop 13-ah0xxx  ? For example

         

               HP ENVY - 13-ah0051wm

 

Your machine probably has same ports  as above machine.

 

>>>> Huawei phone charger and didn't work.
No, your charger from a phone won't work, you need at least 45W charger.

 

Regards.

BH
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mxz9
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Hi again! Thank you for your answer!

I can't find those "ports". In the System Summary says exactly this: System Model HP ENVY Laptop 13-ah0xxx
Ah maybe it didn't work because I used my phone's charger, which supports 4.5V (i can't find the watts).

(I would like to find the way to charge via USB-C or maybe by using an adaptor (USB to the laptop's charger input), to be able to charge the laptop with a Power Bank, in case I don't have access to a plug)





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