• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

My windows 11 HP laptop just freezes when using an app for example (VEGAS PRO) and everytime i use it, it heats up, it lags, and freezes for a few seconds. I hate that so much i cannot even do anything to solve this issue.

1 REPLY 1
HP Recommended

@suwar1 

 

Welcome to the HP Community --

 

If it is just one app that is causing this reaction, it might be an incompatibility between your computer and the requirements of the application.

 

Go to the app's website and check the apps system requirements.

 

If your system does not meet the basic requirements -- or barely meets the requirements, the application might not run as expected.

 

If you believe there is something wrong with your computer, run the hardware diagnostics to help find out where the source of the problem is located.

 

HP PCs - Testing for hardware failures | HP® Customer Support

  • Using HP Hardware Diagnostics

 

For example, run the component tests.

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 HP Product Home

 Enter the device type and model name of your HP product

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.