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HP Recommended
Intel Pentium N3710
Microsoft Windows 10 (64-bit)

My HP Laptop doesn't work unless it's plugged in, and now when I turn it on, the battery has an X on it and is "255% available (plugged in)"??

 

How do I fix this?

1 REPLY 1
HP Recommended

Replace the battery. This kind of nonsense reading means the smart chip is corrupted. Only other possibility is that the battery was removed and when plugged back in the cable was not fully inserted into the socket which will also give weird readings. If you need help with how to replace the battery and where to buy one let us know. 

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