My HP Pavilion 15-CS3001NE sometimes turn on when plugin to the electricity

[johnejohn123]

I bought a new HP pavilion laptop 2 weeks ago, the laptop has with windows 10 home edition and 16 GB RAM, but sometime (again sometimes) when i plug the laptop to the electricity the laptop will turn on automatically.. any advice ?

[johnejohn123]

any advice on this problem please?

[sandytechy20]

@johnejohn123

Welcome to the HP support community.

Here is a few steps to fix the issue:
- update BIOS if possible
- do the laptops have a functioning battery?
- how about CMOS/BIOS battery?

basically, pull out the laptop battery let the laptop sit for a bit then plug in, do you get the same behavior? also, unplug the battery, unplug ac, hold the power on button for 10 seconds, then plug in DC and check what happens. Does the BIOS time reset? Does it reset when you just take out the laptop battery?

Basically there's 3 power sources for the motherboard ac adapter, laptop battery and CMOS battery. If either of them goes bad or is malfunctioning you might experience strange behavior.

Also, if you have a possibility try a different charger and different battery (if you have same in household or borrow somewhere)

let us know what you find.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.