cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 1
29
Flag Post

My HP Spectre doesn't turn on

HP Recommended
Spectre 360 15''
Microsoft Windows 10 (64-bit)

Hello all, 

I've been having some issues with the battery for a while. It didn't charge well, and since a few months ago the computer needs to be always plugged in.

Then yesterday, I was using the laptop and suddenly I got a weird display in the screen (it was pixelated and full of squares). I couldn't turn it off, nor reset it, so I plugged it off and tried to turn it on again after plugging it in again. But the laptop wouldn't turn on.

Now, every time I try to turn it on, I get the led light on, the hard disk seems to make a sound for 1 or 2 seconds and then everything turns off again. One second later, the computer does the same with also the same effect.

Has anyone had the same issue before?

Thank you, 

Irene

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation