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‎12-25-2018 10:49 AM - edited ‎12-25-2018 10:51 AM

HP Recommended
Product: HP Pavilion 15-cc593ms
Operating System: Microsoft Windows 10 (64-bit)

Hello I am seeking for help as I am unable to figure out what the problem is. I purchased an ADATA XPG 6000 128gb PCIE NVME SSD, I installed the ssd in my laptop, but it is not recognized. I have dowloaded the latest bios updates and drivers and its still not being detected. I have removed the ssd many times and installed it again. Please help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-25-2018 12:53 PM

HP Recommended

@kidb123

 

Your machine only supports  M.2 SATA-3 solid-state drive therefore m.2 NVME PCIE SSD won't work.

 

Regards.

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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3 REPLIES 3

‎12-25-2018 12:53 PM

HP Recommended

@kidb123

 

Your machine only supports  M.2 SATA-3 solid-state drive therefore m.2 NVME PCIE SSD won't work.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎12-25-2018 01:42 PM - edited ‎12-25-2018 01:54 PM

HP Recommended

Thank you, but how come whenever I search for sata m.2 ssd's they seem to have a B+M key while my port only supports M Key drives.  Do B+M key ssd's fit in M key slots?

 

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‎12-25-2018 02:06 PM - edited ‎12-25-2018 02:12 PM

HP Recommended

And are you able to confirm if this is compatible with my system https://www.newegg.ca/Product/Product.aspx?item=N82E16820156176

 

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