My Laptop doesn’t charge and not turning on.

[Hangee0913]

My HP Spectre x360 15t-bl100 ran out of power and not charging after the shut down. I spent lot of hours searching for solution on youtube. But none of them worked. So I tried to charge it with my phone charger and it was charging but it was not charging above 10%.

After that say I tried to charge it with my phone charger again. But it was not charging, small LED next to the cord started blinking when I click on power button. And after that day I tried again but it was not working, even the LED stopped blinking. Now it’s no response when I try to charge and click the name power button. It has non-removable battery so I can’t hard reset it. Help me please.

[KrazyToad]

@Hangee0913

Welcome to HP Community

I have gone through your Post and I understand your concerns

I suggest you contact HP Support in your region for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.