cancel
Showing results for 
Search instead for 
Did you mean: 
Debs-G71
New member
2 1 0 0
Message 1 of 4
121
Flag Post

My Pavillion laptop has in the last 5 days started making a whirring noise when switched on -

HP Recommended
HP Pavilion Laptop 15-cw1xxx

Purchased a new HP Pavilion laptop in July 2020 and have noticed  in the last few days that when I start up the laptop , there is a continuous whirring sound.

Not sure how to remedy this or appreciate any fault finding pointers - I am not particular tecky so will need some additional guidance - do not think it is because the fan is overheating as only 6 months old.

 

Thanks

3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,944 2,571
Message 2 of 4
Flag Post
HP Recommended

@Debs-G71

 

I reviewed your post and I understand that there is noise from the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

0 Kudos
Debs-G71
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Hi The Fossette

 

Thank you for your reply.

 

The product number of my laptop is 6TC73EA.

 

I have downloaded and updated BIOS with no effect (noise got louder whilst rebooting??) and the whirring noise is still present.

Regarding the graphics driver, I can not see the processor name of my laptop listed.

My processer graphics name is: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx

 

Hope this helps.

 

Much appreciated

 

Debs-G71

 

 

 

0 Kudos
Al_in_GA
Level 1
10 8 0 2
Message 4 of 4
Flag Post
HP Recommended

If the laptop is under warranty, send it in for repair. If not, try to extend the warranty first.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation