Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

My Spectre has been purring along just fine and now I can't power it up

HP Recommended
HP Spectre x360 Convertible Model 15tdfOOO
Microsoft Windows 10 (64-bit)

I have tried two separate laptop chargers and both don't work (but they do work on the other laptop - same model).  Also I have tried a different type of laptop charger (USB-C) and had the same result. This option worked just fine for me prior. I can't get the system to power up at all. Basically, it's dead.


When the system is plugged in, the small light that indicates power is going to the system doesn't turn on.


Just before it died, I got the unhappy blue screen message. Last parting message "an error has occurred" with no details. 

What now?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation