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My Elitebook 850 G5 is 2-1/2 years old. The battery stops charging at 80%. Reads "80% (plugged in)" When plugged it, it remains at 80%, so the battery is charging.
I have run a battery diagnostic, and it reads the battery is good, no problems.
I have depleted the battery to 10% and recharged. Same problem.
I believe your machine has 3 years warranty for battery too therefore it keeps 80% as default (my machine is the same)
Capping at 80% will normally give battery more life that why HP can warranty 3 years for batteries on many business class machines.
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