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Message 1 of 2
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Flag Post

My battery stops charging at 80%. Reads 80% (plugged in).

HP Recommended
Elitebook 850 G5
Microsoft Windows 10 (64-bit)

My Elitebook 850 G5 is 2-1/2 years old.  The battery stops charging at 80%.  Reads "80% (plugged in)"  When plugged it, it remains at 80%, so the battery is charging.

 

I have run a battery diagnostic, and it reads the battery is good, no problems.

 

I have depleted the battery to 10% and recharged.  Same problem. 

 

Suggestions?

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Message 2 of 2
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HP Recommended

@Buddy668 

 

I believe your machine has 3 years warranty for battery too therefore it keeps 80% as default (my machine is the same)

 

              840 bat test 201208.png

Capping at 80% will normally give battery more life that why HP can warranty 3 years for batteries on many business class machines.

 

Regards.

BH
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