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HP Recommended
HP 250 G4 Notebook PC
Microsoft Windows 10 (64-bit)
My laptop won't charge my battery have uninstalled complaint control method battery from device manager and restarted the PC it won't charge still
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Here is one sold out of Hong Kong through ebay Germany ships worldwide, which I hope includes Nigeria:

 

http://www.ebay.de/itm/New-41Wh-Genuine-HS04-for-HP-255-245-250-240-G4-807957-001-HSTNN-LB6U-Series-...

View solution in original post

7 REPLIES 7
HP Recommended

Are you still under warranty? 

HP Recommended
Not anymore
HP Recommended

Tap F2 as you power up to get into diagnostics and one of the available tests is a battery test. Please run it and let us know the outcome. 

HP Recommended
battery test failed
failure id:9TQFSM-7PT8KB-XD7WLK-C0FP03
HP Recommended

Time for a new battery it appears. Where do you live (country)? 

 

(17) Battery: 4-cell, 41-Whr, 2.8-Ah Li-ion battery 807957-001

3-cell, 31-Whr, 2.8-Ah Li-ion battery 807956-001

 

U.S. amazon.com genuine official HP battery:

 

https://www.amazon.com/Genuine-HP-807957-001-Laptop-Battery/dp/B01N3Y59B4/ref=sr_1_1?ie=UTF8&qid=149...

 

compatible:

 

https://www.amazon.com/Etechpower-Replacement-HP-15-ac156nr-6EZRVC2GW8WPWI/dp/B06Y5NB6XK/ref=sr_1_4?...

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

 

HP Recommended
Nigeria
HP Recommended

Here is one sold out of Hong Kong through ebay Germany ships worldwide, which I hope includes Nigeria:

 

http://www.ebay.de/itm/New-41Wh-Genuine-HS04-for-HP-255-245-250-240-G4-807957-001-HSTNN-LB6U-Series-...

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