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Solved!

My finger print scanner does not work anymore.

HP Recommended
HP Spectre x360 - 13-aw0350nd
Microsoft Windows 10 (64-bit)

It seems that a recent Windows update has made my finger print scanner inoperable. When I go to the finger print sign in screen in settings clicking on "Hello fingerprint", I get a message that says "we couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". Has any else experienced this and is there a solution?

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HP Recommended

My finger print scanner works now.

I found the solution in this post.

https://h30434.www3.hp.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q...

 

 

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