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‎11-22-2018 03:25 PM

HP Recommended
Product: HP pavilion
Operating System: Microsoft Windows 10 (64-bit)

My hard drive failed, I tried use the reader to back it up, the disk cannot be found. I have lot of data on the disk, is there any way I can recover or backup the disk?

 

Thanks for the help!

1 REPLY 1

‎11-23-2018 02:02 PM

HP Recommended

@Linsunrise
Thank you for posting on HP Forums,

Echo_Lake is at your service.

I understand you are in need of support,

And to help you out, I'm sending out a Private message to assist you with the next course of action.

 Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

ECHO_LAKE
I am an HP Employee

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