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‎03-02-2023 08:17 AM

HP Recommended
Product: HP Pavilion 15-bc001ng
Operating System: Microsoft Windows 10 (64-bit)

Hello. Today i hear a noise sound from my laptop and don't turn on. When adapter not plugin and battery dont save more 15-20 minnute still noise dont stop. After it i open laptop and remove battery cabel from board And remove rams and hards but still dont turn on. What problem how find what problem.  I checked batter of laptop with ohmmeter and it was ok How find problem?  Also no display no turn on fans but rams got hot when touch it Please tell me problem

Category:
5 REPLIES 5

‎03-02-2023 09:46 PM

HP Recommended

Hi @Sammoh 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing battery issue.

 

Request you to please click on this link and follow the steps to test the battery.

 

If there is a failure ID, I request you to share the Failure ID with us.

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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‎03-02-2023 11:16 PM

HP Recommended

If i's battery issue. Why after unblug cable connection battery and mainbaord and remove battery from laptop and then connect it by direct adapter still dont turn on.

 

I have for 3 years pronlem usb connection that not work anymore in my laptop but still laptop work but yesterday after noise sound from laptop dont turn on my laptop

 

If need photo i can share it. Please just hell me

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‎03-03-2023 01:56 AM

HP Recommended

Hi @Sammoh 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link


I hope this helps.
Take care and have a good day.


Treeko
HP Support
 


I am an HP Employee

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‎03-04-2023 04:59 AM

HP Recommended

Please help me

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‎03-09-2023 10:31 PM - last edited on ‎03-10-2023 10:55 AM by Moderator

HP Recommended

Still problem not solve

How i can find harware issue. When i touch it very hot when adapter connected but dont turn on [content removed]

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