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- My hp OMEN laptop is not charging
Create an account on the HP Community to personalize your profile and ask a question
10-06-2019 04:44 AM
The battery is not increasing even I'm plugging the charger.!
It's less than 5% now.
I tried to delete and reinstall the Microsoft ACPI and Microsoft AC Adapter and different solutions, but non of them worked.!
Please, could you help!
Thanks
Solved! Go to Solution.
Accepted Solutions
10-08-2019 08:59 AM
Welcome to the HP Support Community!
I recommend you update the BIOS from the below link and check if it helps.
https://support.hp.com/in-en/drivers
If you continue facing the issue, then follow the steps in the below article and run a test on the battery.
https://support.hp.com/in-en/document/c03467259
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
10-08-2019 08:59 AM
Welcome to the HP Support Community!
I recommend you update the BIOS from the below link and check if it helps.
https://support.hp.com/in-en/drivers
If you continue facing the issue, then follow the steps in the below article and run a test on the battery.
https://support.hp.com/in-en/document/c03467259
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
10-09-2019 02:21 AM
Perfect, I am really glad to hear that!
If any other questions arise, please feel free to write back to me.
Cheers!
The_Fossette
I am an HP Employee
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