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My laptop battery does not charge when plugged.

HP Notebook p106
Microsoft Windows 10 (64-bit)

I wasn't using the laptop battery for a very long time like say 3 months. When I inserted the battery into the laptop and plugged in the charger, it wasn't charging and it has been so for the last 1 year.

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My laptop battery does not charge when plugged.

Hi,

Try performinh a HP diagnostics on the battery and see if it needs to be replaced or calibrated. Here is link to support page to show you how to do this.

https://support.hp.com/rs-en/document/c04700771

 

Let me know,

David

 

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My laptop battery does not charge when plugged.

Hi,


Do a hard reset: https://support.hp.com/in-en/document/c01684768

Let AC power alone connected, battery removed

Now power on, reload BIOS to default with battery removed and AC adapter alone connected: https://support.hp.com/in-en/document/c00034791

Let Windows load.

Shut down again, insert battery and plug in AC adapter power.

Keep AC power connected for charging for at least 2 hours.

Then power on

Check if it is charging and working?


Regards

Visruth
I'm a Volunteer AND I don't work for, nor represent HP


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