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‎01-05-2021 07:49 AM

HP Recommended
Product: Pavilion 15-bc410nq
Operating System: Microsoft Windows 10 (64-bit)

I have an issue with my Pavilion 15-bc410nq. In the bios it finds the new nvme, but when I try to install new OS it isn't showing up, neither when im in Disc Manager too. I tried using MiniTool Partition Wizard but it doen't show there as well. I saw that people recommend this nvme for this model laptop, so I bought it. I am worried that I wasted my money on the new m.2, can you guys help me in any way?

2 REPLIES 2

‎01-05-2021 11:10 AM

HP Recommended

Hello there,

 

If your BIOS sees the NVME SSD it means it should work with your unit. Is your BIOS updated to the last build?

Can you try this NVME on other PC to see if tehre is not an issue with it?

Did you try with Diskpart on Windows?

 

Regards

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‎01-05-2021 11:32 AM

HP Recommended

I did try Diskpart, only recognizes my HDD. My BIOS is up to date. I personally don't think there is an issue with the m.2 but I can't be sure without trying it, so I'll keep you updated.

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