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I had my HP laptop with the serial number on it repaired about a year ago because it broke down and I paid £350 and today it broke down again and I don't even use it, it broke down even though I don't use it, please help me, do I have to take it to the repair shop all the time?

1 REPLY 1
HP Recommended

Hi @Eray4634,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

We are sorry for the inconvenience. If your unit is unusable, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.