My laptop has Thunderbolt 3 or not?

[Danish9141]

Hello 

I just bought my new laptop above model. In the product data sheet, it is written that this model has Thunderbolt 3 support. How do i confirm this because this is very important for me.? The Usb C 3.1 port has a symbol of normal usb with a lightning symbol on the upper side. 

I will be thankful for help.

[EddyK]

Hello @Danish9141,

Yes, it does have a Thunderbolt 3 port according to HP web specs and documentation. 

https://support.hp.com/us-en/product/omen-by-hp-15-dc1000-laptop-pc-series/26122182/model/29889289/d...

https://pcb.itcs.hp.com/dc/api/edatasheet/ww-en/29889338/pdf/7KE80EA.pdf

https://pcb.itcs.hp.com/dc/api/spec-sheet/ww-en/29889338/pdf/7KE80EA.pdf

[Danish9141]

Thank you very much for your prompt reply. How can i confirm it? I still have time if i want to take it back. 

[EddyK]

Hello @Danish9141,

The lightning bolt icon is a clear indication of a Thunderbolt 3 port but the problem is that HP actually uses a very similar, almost indistinguishable HP Sleep and Charge logo on some USB-C ports which makes it extremely hard for some users to discern the difference. 

If you really want to verify, you could connect a Thunderbolt 3 device yourself or you can download the driver below and verify that the Thunderbolt icon shows up in your taskbar.

Intel Thunderbolt Controller Driver(Windows 10 v1809)

Description:

This package provides the Intel Thunderbolt Controller Driver for the supported notebook models running a supported operating system. The driver enables Thunderbolt devices connected to the system.

https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93441.exe

Intel Thunderbolt Controller Driver(Windows 10 v1903)

Description:

This package provides the Intel Thunderbolt Controller Driver forthe supported notebook models running a supported operating system.The driver enables Thunderbolt devices connected to the system.

https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97162.exe

The top one is for version 1809 while the bottom is for version 1903. You can check your version of Windows 10 by pressing Windows Key and searching "winver"

[Danish9141]

I have installed the software. I dont have any devices yet and when i open the Thunderbol software, it shows as below. This confirms that i have Thunderbolt yes? Thank you again.

[EddyK]

Yeah, right-click the Thunderbolt 3 icon in your taskbar then select "About." You'll see details and the number of Thunderbolt 3 ports you have. 

Once you have any Thunderbolt 3 devices attached, you should see it in that application.

Hope that helps.