My laptop isn’t registering that my mouse receiver is connected.

[Bray_k]

I plugged it in to my other laptop and it works fine. 

[praveen196]

@Bray_k Welcome to HP Community!

I understand that the mouse receiver is not detecting.

Do not worry. I will try to fix the issue.

Please uninstall the USB host controller from the device manager. 

Then update the BIOS and check for the issue.

Try updating the computer, this will install the latest updates -

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 Install updates using HP Support Assistant

1. In the search box, type, and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!