cancel
Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
70
Flag Post

My laptop turns off after about 4 hours of charging . When unplugged it runs on battery.

HP Recommended
Microsoft Windows 10 (64-bit)

My laptop turns off after about 4 hours of charging . When unplugged it runs on battery.After few hours  it again works fine. please advise as to what has to be done

1 REPLY 1
HP Support Agent
HP Support Agent
20,033 19,992 876 933
Message 2 of 2
Flag Post
HP Recommended

@Arvindh1

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation