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My new laptop saw my Seagate 5 TB hard drive initially and now will not see it.

HP Recommended
Envy
Microsoft Windows 10 (64-bit)

Was so excited to get my new laptop. In the middle of importing photos from my 5 TB Seagate external hard drive, the laptop stopped seeing the hard drive. Despite restarting it and trying both USB ports, it still does not see the hard drive. I need to be able to work on videos from this hard drive; it's the whole reason I purchased a new laptop. My old laptop still sees the hard drive.

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