My screen was also damaged by your faulty hinge

[CHI448899]

My screen was damaged by HP's faulty hinge.  I see hundreds of complaints on line and even on HP's site.  Apparently there isn't a RECALL so i get to spend $400-500 to fix a screen their faulty design broke.  I will just by a new one that is reliable.  I get warranties but companies should be able to stand behind their product a little better.  

I should really be able to rely on a computer for a year and a half without it breaking.  I am a life long HP user.  I own 5, plus all the monitors and stuff I have.  I will be shifting to Lenovo or a more reliable brand.   I will not be encouraging my team at work to purchase HP anymore either.  

[Raj_05]

Hi @CHI448899,

Welcome to the HP Support Community

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support