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Honor Student
Posts: 2
Member Since: ‎01-03-2018
Message 1 of 3 (69 Views)

NEW HP Pavilion office & printer issue

Product Name: pavilion 570-p056a
Operating System: Microsoft Windows 10 (64-bit)

I have just purchased this brand new computer.

 

Can anyone tell me can I use my Office 2007 which i have purchased and used on my old computer on this or do i have to purchase the new office 2016.

 

Also i have a Brother MFC-736N printer which i have installed with the disc and plugged in the usb directly with the new computer but it is not recognising the printer.   What can I do to install the printer so i can use it?

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Provost
Posts: 12,059
Member Since: ‎08-09-2015
Message 2 of 3 (53 Views)

Re: NEW HP Pavilion office & printer issue

@purplehotham

 

Hello;

Allow me to welcome you to the HP forums!

 

Microsoft's official word is that Office 2007 is compatible with Windows 10 -- but MS ended support for Office 2007 in October, 2017.  Which is their way of saying that if you have problems with it now, or if it does not run under the Fall Creator's Update (Windows 10 version 1709), that's simply too bad.

 

They now recommend Office 2010 or newer.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Honor Student
Posts: 2
Member Since: ‎01-03-2018
Message 3 of 3 (45 Views)

Re: NEW HP Pavilion office & printer issue

Ok so I would need to buy the new office then thanks for reply.

Do you know why the new computer won’t be accepting my Brother printer?
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