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Top Student
Posts: 6
Member Since: ‎04-20-2017
Message 1 of 11 (133 Views)

NO WEBCAM AFTER INSTALLING WINDOWS 7 ULTIMATE

Product Name: HP DV6670EL S/N CNF7441T8G
Operating System: Microsoft Windows 7 (32-bit)

 After having started windows Vista to windows 7 ultimate, the supplemented webcam of my hp dv6670el is not recognised by any way. I thank a solution already that I am trying at quite a lot without any solution . Thanks and I wait for a solution. (like drivers)

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Provost
Posts: 29,067
Member Since: ‎11-12-2008
Message 2 of 11 (131 Views)

Re: NO WEBCAM AFTER INSTALLING WINDOWS 7 ULTIMATE

If drivers would fix it you will see an unsupported device in the device manager. Do you have anything like that? 

Top Student
Posts: 6
Member Since: ‎04-20-2017
Message 3 of 11 (121 Views)

Re: NO WEBCAM AFTER INSTALLING WINDOWS 7 ULTIMATE

I don't have any problem in device manager..is ok..any time that i put a new driver it wont recognize in device manager...do you have any driver to make a proove?

Provost
Posts: 88,162
Member Since: ‎07-13-2010
Message 4 of 11 (103 Views)

Re: NO WEBCAM AFTER INSTALLING WINDOWS 7 ULTIMATE

Hi, @GUSLOP :

 

See this dv6000/dv9000 windows 7 upgrade guide below and there is a section about getting the webcam to work on W7.

 

https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/Windows-7-Upgrade-Guide-for-dv6000-dv9000-m...

Top Student
Posts: 6
Member Since: ‎04-20-2017
Message 5 of 11 (94 Views)

Re: NO WEBCAM AFTER INSTALLING WINDOWS 7 ULTIMATE

Thanks a lot i'll try ...another question: i have the bios F.5A 03/22/2010 ..any update?

Provost
Posts: 88,162
Member Since: ‎07-13-2010
Message 6 of 11 (90 Views)

Re: NO WEBCAM AFTER INSTALLING WINDOWS 7 ULTIMATE

You're very welcome.

 

F.5A was the final BIOS release for that model series, there are no newer BIOS releases.

Top Student
Posts: 6
Member Since: ‎04-20-2017
Message 7 of 11 (87 Views)

Re: NO WEBCAM AFTER INSTALLING WINDOWS 7 ULTIMATE

tHANK FOR THE REPLY...I'll will try tonight.

Tomorrow i'll give you a news..

Top Student
Posts: 6
Member Since: ‎04-20-2017
Message 8 of 11 (68 Views)

Re: NO WEBCAM AFTER INSTALLING WINDOWS 7 ULTIMATE

ok..this are the news:

I'll ty to find the cam in the bios setup may be is disable within the bios...nothing

I'll check the USB port " USB ROOT HUB" . I uninstall the seven one and restart windows to see if windows will find the cam....nothing.

I'dont know whath do to and chek...i'm in yours hands..

The story..my story is tha windows don't see my webcam...I know that the webcam is working because e friend open my computer and told me the the cam is working in another computer...the flat wire is ok...but windows 7 is blaind with my cam.

Help and thanks

Provost
Posts: 29,067
Member Since: ‎11-12-2008
Message 9 of 11 (55 Views)

Re: NO WEBCAM AFTER INSTALLING WINDOWS 7 ULTIMATE

This is a usb add-on webcam, not the built-in cam above the screen, right? What kind is it? 

Top Student
Posts: 6
Member Since: ‎04-20-2017
Message 10 of 11 (48 Views)

Re: NO WEBCAM AFTER INSTALLING WINDOWS 7 ULTIMATE

no, this is the built-in cam above the screen, the original of the hp dv6670el...

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