NOTEBOOK-HP MINI keboard not working

[STaR18]

i had a NOTEBOOK-HP MINI the keys is not working only function keys work

what should i do? any help?

[Raj1788]

@STaR18

Could you please help me with the exact model name or the product number?

Use an alternate keyboard and check if it works?

Meanwhile, I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Then, refer to this document: https://support.hp.com/in-en/document/c03738933 for Keyboard Troubleshooting.

Keep me posted, how it goes!

If the information provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thank you for joining the HP Community.

Have a great day!

Cheers:)

[STaR18]

No worries sir,

my laptop keybord works fine now i found a solution here in FORUMS 

so i immediately try it and it works..

thanks for your concern

[Echo_Lake]

@STaR18
Thank you for posting back. 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.