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HP Recommended

HI, I bought an Hp laptop with a i7 8550u and mx 130 gpu so it should be able to handle some light gaming.

I previously had a DELL notebook and temps were fine. Now with this Hp, which costed twice as much , my gpu overheats to 85°C which causes massive fps drops every 30-60 secs which makes games unplayable. The HP was worth 799 euroes.

I started having these problems few months after the purchase. My 399 euro Dell instead was always fine. 

How do I solve this?

Regards.

2 REPLIES 2
HP Recommended

Welcome to the HP Support Community  @ale758 

 

What HP laptop???

 

To better assist you, the members will need the exact model number or product number of your laptop, desktop or printer???

 

HP Notebook PCs - How Do I Find My Product Name or Number?

 https://support.hp.com/us-en/document/c00033108

 

HP Desktop PCs - How Do I Find My Model Number or Product Number?

 https://support.hp.com/us-en/document/bph07555

 

HP Printers - How Do I Find My Printer's Product Name or Number?

 https://support.hp.com/us-en/document/c03770424

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

HP Recommended

Model: HP Laptop 15-da0xxx

 

The problem appears only when plugged into the wall, not with the battery.

Screenshots: please read the caption for the description.

plugged inplugged inbatterybatteryvery rarely  when plugged in. When it behaves like this i have no problem at all. You can see the load on the gpu dynamically changes. I think this should be the correct behaviour but for some reason it doesn't trigger.very rarely when plugged in. When it behaves like this i have no problem at all. You can see the load on the gpu dynamically changes. I think this should be the correct behaviour but for some reason it doesn't trigger.from plugged in to batteryfrom plugged in to battery

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.