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Serial number: 5CD640335, Product number:Z3D09EA
Microsoft Windows 10 (64-bit)

Hi, 

How do i get my casing changed it has some cracks which i think can do potential damage to the screen. 

1 REPLY 1
HP Recommended

Hi,

If you look on page 19 of the service manual you can see the various parts of the display assembly. I believe you mean the Back cover

In Dragonfly Blue finish, with dual antenna         part number 856330-001

http://h10032.www1.hp.com/ctg/Manual/c05228250

 

The part is not available in HP parts store, you can find at official reseller

https://uk.eetgroup.com/search?query=856330-001

or try online

Example:

https://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=856330-001&_sacat=0

 

You can probably replace without removing the display assembly from the notebook (which would mean disassembling the PC completely)

You could also take to your local technician to have replaced.

 

Hope it helps,

David

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