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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
I checked the versions of the keyboard in the Maintenance & Service guide? See chapter 3, pages 18-19, Item 2
https://kaas.hpcloud.hp.com/pdf-public/pdf_4031765_en-US-1.pdf
Put a "001" in place of the xx1 to designate keyboard as US
example:
Backlit, natural silver, no fingerprint reader M50456-xx1
Accoprding to the specs on your notebook, the part number to research would be HP M50456-001
Here is one on Amazon.com
https://www.amazon.com/Replacement-17-CN-17-CP-17T-CN-17Z-CP/dp/B0B5X7YSSL
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