I want to upgrade my 2 GB RAM of HP Pavillion DV6 3090TX. The Product Number is: XU566PA#ABG
I bought a PNY 8GB DDR3 1600MHz CL11 1.35V. But it didn't work. The Blue screen comes and Windows don't restart and crashes after the BIOS. I have a 2GB Samsung RAM, on putting back the old RAM it works fine.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".