Another user asked this same question 6 months ago. When I purchased my notebook, the selling agent told me that when I purchased notebook and extended warranty from the HP Store, that if I don't use it, the total warranty cost would be refunded, just like the prior questioner. I got no refund. Unfortunately, the answer to his question was personalized and does not assist me or anyone else. How can I get to a real live person to get my refund.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
They said that if your HP Store sales person did not tell you that you had to apply for it within 90 days after expiration or that they would contact you after expiration, write a note in the email explaining this and they will make considerations.
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