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HP Recommended
Envy 17m - 1KT20UA#ABA
Microsoft Windows 10 (64-bit)

Where can I get a new chassis and battery replacement for this? Somewhere with reasonable prices since I already dropped $1600 to buy it and it is nothing but a problem since day 1. It has already been sent for several repairs while covered under warranty, but now I have to fix it myself on a budget. I need 2 more years out of it to justify the huge cost.

2 REPLIES 2
HP Recommended

@JosephMB 

We are not able, or permitted, to provide any repair estimates or equipment prices.

For this information, you would need to contact an HP Repair or Service Center.

Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If that link does not provide you sufficient information, then use the main HP link:
https://support.hp.com/us-en/contact-hp?openCLC=true

Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hello there WAWOOD,

I appreciate your taking the time to reply to my question. However, you didn't answer it.

I didn't ask for a quote. I asked where I can buy the replacement parts. Either directly from HP or a 3rd party.

Maybe there are more suggestions from other people here on the board.

Kind regards,

Joseph

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